The Jeweler's Bench, located at 104 Broad St, Elizabethton, TN 37643, is a premier destination for those seeking to create a stunning engagement ring. With over 20 years of experience in crafting custom jewelry, the store is known for its friendly and knowledgeable staff, including John, who is highly regarded by customers for his skill and expertise. The store prides itself on providing the highest quality jewelry, custom design services, and jewelry repairs, all at competitive pricing.

Customers have praised the warm and welcoming atmosphere, highlighting the attentive service provided by the staff. Many reviewers mention their satisfaction with the engagement rings created by the Jeweler's Bench, appreciating the ability to have their unique visions brought to life. The store is also an authorized retailer of popular brands like Pandora, further enhancing its appeal to jewelry lovers.

However, some negative feedback has emerged regarding wait times for certain services. A few customers noted frustrations with the speed of service, specifically when it comes to getting watch batteries installed or repairs made.

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%

Highlight Reviews:
Best Review: Ann praised the knowledgeable and patient staff for helping her create the perfect wedding rings, expressing happiness with the results and returning for additional purchases.
Worst Review: Andrew expressed dissatisfaction with the long wait times for watch repairs, feeling that the request for his phone number was intrusive.

Operating Hours:
- Monday: 9:30 AM - 6:00 PM
- Tuesday: 9:30 AM - 6:00 PM
- Wednesday: 9:30 AM - 6:00 PM
- Thursday: 9:30 AM - 6:00 PM
- Friday: 9:30 AM - 6:00 PM
- Saturday: 9:30 AM - 4:00 PM
- Sunday: Closed

Staff:
- John

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.