Kensington Jewelers, located at 3720 Farragut Ave, #100B, Kensington, MD 20895, is a full-service jewelry store specializing in engagement ring creation and personalized jewelry services. Known for its exceptional craftsmanship and unique designs, Kensington Jewelers offers a wide range of services including custom engagement rings, jewelry repairs, watch servicing, and appraisals. The skilled staff, led by owner Mardik, is dedicated to providing a friendly and informative shopping experience aimed at fulfilling every customer's needs.
This establishment has garnered a total of 284 reviews, reflecting a generally positive atmosphere among customers.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Positive reviews prominently highlight Kensington Jewelers' knowledgeable staff, excellent customer service, and exceptional craftsmanship in creating custom engagement rings. Customers often mention their satisfaction with the personalized service and the high-quality repairs done by the team.
Negative feedback tends to revolve around communication issues, particularly regarding response times or follow-ups on service inquiries.
Best Review: Gail shared that Mardik provided reasonable credit for her old jewelry and beautifully restored her damaged pieces, emphasizing the shop's outstanding service.
Worst Review: One customer reported dissatisfaction with Mardik's inability to return calls, which notably affected their overall experience.
Opening Hours:
Monday: Closed
Tuesday - Friday: 10:30 AM – 6:30 PM
Saturday: 10:00 AM – 3:30 PM
Sunday: Closed
Staff members mentioned include Mardik.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 284
Store Phone Number: 3015887296