Jewelers Workbench, located at 3262 S Hwy 17/92 in Casselberry, FL, has a history that stretches back to 1986, providing the local community with custom jewelry and repair services. Unfortunately, it's important to note that the store has permanently closed its doors.
While it was in operation, Jewelers Workbench was known for its commitment to quality craftsmanship and customer satisfaction. The staff was described as being approachable and attentive, willing to help each customer bring their vision of the perfect engagement ring to life. However, several reviews have sparked concerns over inconsistent service and dissatisfaction with repairs, leading to some mixed feedback from the community.
Customer Sentiment: Approximately 80% of past customers felt positive overall, while a notable 20% experienced issues, primarily revolving around repairs rather than ring creation.
Best Review: Frosty mentioned that Jewelers Workbench was the only place where he and his partner found their wedding rings, highlighting the personal touch and care that made their experience memorable.
Worst Review: Dianna shared her disappointment after the staff ruined her rare gemstone during a setting process, noting a lack of accountability that left her frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.