The Jeweler's Workbench, located at 168 Kinderkamack Road, Park Ridge, NJ, is a cherished local jewelry store offering exceptional engagement ring creation services. With a solid reputation built over decades since its opening in 1985, this family-owned establishment is known for its commitment to quality craftsmanship and remarkable customer service in Bergen County.
Led by the experienced Paul Herdemian, the store's friendly staff, including his daughter Shauna, make it a point to offer a warm, welcoming atmosphere. Customers frequently rave about the personalized attention they receive, especially in crafting unique engagement rings. Whether you're looking for a custom design or a classic piece, the team works closely with you to bring your vision to life. Feedback reflects a generally positive experience, although a few customers have noted issues with pricing transparency and communication.
Customer Sentiment: Around 80% of customers express high satisfaction, while about 10% share neutral experiences and another 10% report challenges.
Opening Hours:
- Tuesday to Saturday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 7:00 PM
- Sunday and Monday: Closed
Best Review: Tyler praised the staff for their assistance in finding a new setting for a family heirloom engagement ring, highlighting the excellent service and craftsmanship.
Worst Review: Cristina mentioned disappointment in the pricing offered for her jewelry, feeling that she was given an unfair quote compared to what another store offered.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 18
Store Phone Number: 2019309066