The Jewelry Box, located at 164 W A St, Dixon, CA 95620, is a jeweler specializing in fine jewelry, including engagement ring creation, jewelry repairs, and custom pieces. The owner, Laurie, is known for providing personalized service and attention to detail. The shop carries estate jewelry and offers appraisals, making it a unique spot for those looking to create special pieces or repair cherished items.
Operating in Solano County, the store has garnered mixed reviews, reflecting a range of customer experiences. While some customers praise the owner for her exceptional customer service and craftsmanship, others express dissatisfaction with service delays and communication issues.
Overall Sentiment from Online Customer Reviews:
Positive: 40%
Neutral: 20%
Negative: 40%
Customer feedback highlights both the strengths and weaknesses of the business.
Best Review:
One customer noted the exceptional service provided by Laurie and her ability to create custom pieces, emphasizing her skill in jewelry repairs and the welcoming atmosphere of the store.
Worst Review:
Another review described a negative experience with communication and service delays, where a customer faced significant frustration regarding unreturned calls and lengthy wait times for a simple watch repair.
Operating Hours:
Monday: Closed
Tuesday: 1:00 PM - 6:00 PM
Wednesday: 1:00 PM - 6:00 PM
Thursday: 1:00 PM - 6:00 PM
Friday: 1:00 PM - 6:00 PM
Saturday: 1:00 PM - 6:00 PM
Sunday: Closed
Staff: Laurie
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 50%
Total Customer Feedback Reviewed: 5
Store Phone Number: 7074303030