Jewelry by Harold, located at 555 Highway 965, Unit D, North Liberty, IA, is a renowned jeweler offering exceptional services, with a specialization in engagement ring creation and custom designs. The store operates in Johnson County and is dedicated to providing personalized customer service and craftsmanship. Clients can expect to find a friendly atmosphere where they can consult directly with experienced staff, including owner Harold. The shop opens Monday to Friday from 10:00 AM to 6:00 PM and Saturday from 10:00 AM to 2:00 PM. They also offer complimentary cleaning and checking services for your jewelry, ensuring that each piece maintains its brilliance over time.
Overall, 48 reviews were analyzed to provide insights into customer experiences at Jewelry by Harold.
Overall Sentiment from Online Customer Reviews:
- Positive: 76%
- Neutral: 12%
- Negative: 12%
Positive reviews often highlight the exceptional customer service, creativity, and quality of craftsmanship offered by the staff. Customers rave about the personalized attention received during the engagement ring design process, complimenting the unique styles and fair pricing. On the other hand, some negative feedback has pointed out delays and miscommunications regarding repairs and services, with a few customers expressing dissatisfaction with their experiences.
Best Review:
Scott noted the great people and excellent prices, emphasizing the outstanding customer service he received during his visit.
Worst Review:
Kelly shared her disappointment when her pearl necklace had two pearls missing after being told it would be restrung, leading her to question the communication regarding her repair.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
- Monday to Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Staff members mentioned include Harold.
Positivity Score: 82%
Total Customer Feedback Reviewed: 48
Store Phone Number: 3196652213
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.