Jewelry by M & S, located at 350 Ramapo Valley Rd, Oakland, NJ, offers a remarkable selection of engagement ring creation and repair services. With over 20 years of experience, their team specializes in custom designs tailored to client preferences, ensuring a personal touch in every piece. The jeweler has received a notable average rating of 4.7 from approximately 29 reviews, emphasizing their commitment to quality and customer care. The store operates in Bergen County and is family-owned, creating a welcoming atmosphere that many customers appreciate.

Operating Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 74%
Neutral: 14%
Negative: 12%

Customer experiences highlight the professionalism and expertise of the staff, particularly owner Sam, who is frequently praised for his fair pricing and attentive service. However, there are occasional reports of unhelpful behavior from staff, which has impacted some customer experiences.

Best Review: Jane commended the jeweler for their ability to redesign an old ring into a stunning, unique piece that drew compliments, mentioning the attentive customer service provided by Sam throughout the process.

Worst Review: Megan expressed disappointment over a rude interaction with staff while attempting to sell a luxury watch, feeling undervalued and uncomfortable during the process.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.