Jewelry By Marsha, located at 19275 Biscayne Boulevard, Miami, FL 33180, operates within Miami-Dade County. This esteemed jeweler specializes in fine diamond and designer jewelry, focusing on custom engagement ring creation and repair services. Established in 1981, Jewelry By Marsha has cultivated a reputation for exceptional craftsmanship and quality, making it a cherished destination for those seeking personalized service in their ring selection.
The staff, including Marsha and her son Jason, emphasizes a commitment to customer satisfaction, often engaging with clients to understand their specific needs. Reviews indicate a high level of appreciation from customers, with many highlighting the personalized approach and the uniqueness of the designs offered. The store also provides same-day delivery, adding to the convenience of their services.
Operating hours are as follows:
| Day | Hours |
|-----------|-----------------------|
| Monday | Closed |
| Tuesday | 11:00 AM - 5:30 PM |
| Wednesday | 11:00 AM - 5:30 PM |
| Thursday | 11:00 AM - 5:30 PM |
| Friday | 11:00 AM - 5:30 PM |
| Saturday | 11:00 AM - 5:30 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive reviews account for approximately 90%, with neutral at 8% and negative at 2%. Customers consistently praise the quality of the jewelry and the level of service provided by staff.
Best Review: Trina commended the company for being enjoyable to work with, noting their responsiveness and helpfulness throughout the buying process.
Worst Review: Some negative feedback pointed out minor delays in service, though these instances appear to be rare in comparison to overall satisfaction.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff members mentioned: Marsha, Jason.