Jewelry By Zaka, located at 1882 N Tustin St, Orange, CA 92865, specializes in creating custom engagement rings and fine jewelry. With a strong emphasis on customer service, Zaka and her team are known for their welcoming and knowledgeable approach, making the process of selecting or designing an engagement ring a pleasant and memorable experience. Customers appreciate the vast selection of high-quality pieces, competitive pricing, and flexibility in working within budgets.

Operating hours are as follows:

| Day | Hours |
|-----------|--------------------|
| Monday | Closed |
| Tuesday | 10:30 AM - 5:30 PM |
| Wednesday | 10:30 AM - 5:30 PM |
| Thursday | 10:30 AM - 5:30 PM |
| Friday | 10:30 AM - 5:30 PM |
| Saturday | 10:30 AM - 5:30 PM |
| Sunday | Closed |

With a commendable rating of 4.9 from 43 total reviews, the customer feedback indicates a mix of satisfaction and constructive criticism. Many reviewers highlight Zaka's expertise in engagement ring creation, her attention to detail, and her ability to cater to customers' specific desires. However, some customers have reported issues with repair services, such as misalignment or quality concerns after their rings were altered.

Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%

Best Review:
A customer praised Zaka for her exceptional service and ability to understand their needs while creating a beautiful custom engagement ring that surpassed their expectations, showcasing her extensive knowledge and dedication.

Worst Review:
Another reviewer expressed dissatisfaction with the soldering work done on their rings, noting that the final result did not meet their standards and that they were disappointed in the quality of service received.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.