The Jewelry Connection, located at 35 Lebanon Avenue, Colchester, CT 06415, is a well-established jewelry store renowned for its custom engagement ring creation and personalized service. Owned and operated by Drew DeBowsky since 1988, the store emphasizes a customer-centric approach, ensuring every engagement ring is crafted with attention to detail and care. The store offers a wide variety of services, including in-store jewelry and watch repair, appraisals, free ear piercing, and custom creations. Drew and his team are committed to making each visit feel personal, as they strive to build lasting relationships with their clients.
With a collection of positive feedback from customers, The Jewelry Connection boasts a 4.5-star rating across various platforms, based on 12 reviews analyzed. Customers appreciate the friendly service, reasonable pricing, and quality of work; many highlight the owner’s helpfulness and expertise. However, some reviews mention limited hours as a potential drawback for prospective customers.
Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 8%
Negative: 8%
Opening Hours:
- Monday: Closed
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: By Appointment Only
- Thursday: 11:00 AM - 6:00 PM
- Friday: By Appointment Only
- Saturday: By Appointment Only
- Sunday: Closed
Staff:
- Drew DeBowsky
Best Review:
A customer praised Drew for assisting with the perfect engagement ring, highlighting his helpful nature and knowledge in guiding through the selection process, making it feel like working with an old friend.
Worst Review:
Another customer noted that while the service was good, they found the store’s limited hours inconvenient, suggesting that it could be challenging to visit during regular working hours.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 87%
Total Customer Feedback Reviewed: 12
Store Phone Number: 8605370525