Jewelry Design & Repair, located at 2120 Crestmoor Rd Suite 3014, Nashville, TN 37215, is a noteworthy jeweler specializing in custom engagement ring creation and comprehensive jewelry repair services. With a solid reputation among customers, the business is helmed by Jeff, who is recognized for his craftsmanship and personal approach. The shop provides a cozy atmosphere tucked behind a bridal shop, adding to its charm as a hidden gem in Davidson County.
The jeweler offers services that include custom jewelry designs, repairs, resizing, and restoration, catering particularly to those seeking unique engagement rings. Overall, the reviews reflect a blend of sentiment, highlighting both the expert service and occasional communication challenges.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Customers generally praise the quality of work and craftsmanship, noting that Jeff takes the time to ensure customer satisfaction. However, a few reviews mention delays in communication regarding updates on repairs which forms the basis for negative feedback.
Best Review:
Anna Haner mentioned the shop's cozy ambiance and Jeff's personable nature, appreciating the unique collection available and the quality of service provided.
Worst Review:
Kelly Dement expressed frustration over the lack of communication regarding updates on her custom jewelry, indicating that while the quality was good, the service could be improved in terms of keeping customers informed.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff: Jeff
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 12
Store Phone Number: 6153838322