Brownwood Jewelers, located at 2696 W Torch Lake Dr in The Villages, FL, has established itself as a favored destination for couples searching for unique engagement rings. Situated in Sumter County, this well-regarded shop has garnered a solid reputation for excellent craftsmanship and personalized service.

Customers frequently commend the friendly and knowledgeable staff, including Master Jeweler Gina, who plays a crucial role in guiding couples through the engagement ring design process. Many have found the collaborative approach refreshing, as the team actively listens to their ideas and offers valuable insights to help create their dream rings. Although the majority of reviews are very positive, a few customers have expressed dissatisfaction regarding pricing and services.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while about 10% have shared neutral feedback, and another 10% noted some issues during their experiences.

Opening Hours:

Monday to Saturday: 10 AM – 7 PM
Sunday: 12 PM – 5 PM

Best Review: Paul praised the custom design service for his wedding band, highlighting Gina's exceptional help in creating the perfect piece that exceeded his expectations.

Worst Review: James mentioned feeling unwelcome when he returned for a battery replacement on his watch, stating that the staff's demeanor was less than polite.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.