Jewelry Repair Service of Midlothian offers expert engagement ring creation services, ensuring a personalized experience for couples looking to design their perfect symbol of love. Located at 825 Grove Rd, Ste 5, Midlothian, VA 23114, the store is known for its friendly and knowledgeable staff, including the owner, Tom. Customers appreciate the honest approach and quality craftsmanship provided during the ring creation process. The shop has garnered a total of 56 reviews, predominantly highlighting the reasonable pricing and exceptional service quality.

Many reviews commend Tom for his ability to repair and create exquisite pieces at competitive rates and in a timely manner, making it a trustworthy destination in Chesterfield County for jewelry needs. However, a few negative remarks point to specific customer service issues and isolated experiences that contrast the otherwise positive sentiment.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review: Kate expressed her satisfaction with the quick and friendly service at the store, appreciating the competitive pricing and quality of her jewelry repairs.
Worst Review: Nancy noted a bad experience regarding customer service, feeling her communication with the staff was unsatisfactory, though it was clarified the issue stemmed from a misunderstanding.

Operating Hours:
- Monday: 10 AM – 4 PM
- Tuesday: 10 AM – 4 PM
- Wednesday: 10 AM – 4 PM
- Thursday: 10 AM – 4 PM
- Friday: 10 AM – 4 PM
- Saturday: 10 AM – 2 PM
- Sunday: Closed

Staff: Tom

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.