Jewelry Design Gallery, located at 319 U.S. Highway 130 North inside ShopRite in East Windsor, NJ, stands out as a family-owned jewelry store known for its expert engagement ring creation services. Serving Mercer County, this charming gem has garnered notable appreciation for its personalized approach and skilled craftsmanship.

Ken and Lisa, the dedicated owners, bring over 25 years of experience to the table, offering everything from custom jewelry design to watch repairs and appraisals. Local customers appreciate the warm and attentive service as the staff takes the time to truly understand individual preferences, ensuring that each engagement ring reflects the client's unique story and style. Many reviews highlight their commitment to quality, with customers frequently mentioning the seamless and efficient service, particularly for custom designs.

While the feedback is predominantly positive, there's a small fraction of reviews that point to occasional issues with pricing and wait times for repairs. Approximately 90% of customers express high satisfaction with their experiences, with around 5% remaining neutral and 5% noting challenges.

Customer Sentiment: Approximately 90% of customers are highly satisfied, while 5% have expressed neutral feelings and 5% have encountered issues.

Opening Hours:

Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Monday: Closed

Best Review: Alden praised the reasonable pricing and great service he received for a watch repair, noting he was very pleased with the results.

Worst Review: Vivian expressed disappointment with the ring service, stating her repair was sloppy and felt the pricing was excessive for the work done.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.