Jewelry Service Center, located at 35 Meadowview Center, Kankakee, IL 60901, is a family-owned business that has been serving the community since 1985. Specializing in engagement ring creation, the store offers a wide range of services including ring sizing, jewelry and watch repair, and stone setting. The staff is known for their professionalism and friendly service, making it a favored destination for customers seeking personalized jewelry solutions.

The store holds a commendable rating of 4.7 based on 57 reviews, showcasing a generally positive customer experience. Many patrons appreciate the quality of work, reasonable prices, and the knowledge exhibited by the staff. Customers frequently highlight the prompt service and the ability to personalize pieces to meet unique preferences.

However, some reviews reflect negative sentiments toward customer service on rare occasions. A few customers reported unsatisfactory experiences, particularly related to specific repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Customer Reviews Sentiment** reveals a strong favorability towards the Jewelry Service Center, with the majority of customers expressing satisfaction regarding the quality of engagement rings and the expertise of the staff.

**Opening Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

**Staff Members:** No specific staff member names were mentioned.

Best Review:
Katie appreciated the fantastic work and customer service at the Jewelry Service Center, noting the reasonable prices and excellent selection of jewelry.

Worst Review:
Brianna expressed displeasure with the customer service during her visit and described her experience as negative.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.