McEwen Jewelers, located at 1800 N Travis St A, Sherman, TX 75092, offers exceptional services focused on engagement ring creation and a variety of jewelry solutions. Known for its personalized customer service, the team, including owner Jeffrey McEwen and master jewelers, is dedicated to helping clients design the perfect engagement ring.

Offering services such as jewelry cleaning, repair, ring sizing, and custom design, McEwen Jewelers has garnered a strong reputation within Grayson County. Customers frequently commend the knowledge and friendliness of the staff, ensuring a welcoming environment for both new and returning clients. With an impressive rating of 4.8 based on 46 reviews, the jeweler also excels in providing reliable repair and maintenance services for fine jewelry.

However, not all feedback has been positive. A concern was raised regarding a customer's experience involving an authentication of a Rolex watch, which was later deemed unauthentic by the manufacturer. This incident highlights the importance of verification in luxury items and reflects the need for diligence in customer assurances.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: 8:30 am – 5:30 pm
- Tuesday: 8:30 am – 5:30 pm
- Wednesday: 8:30 am – 5:30 pm
- Thursday: 8:30 am – 5:30 pm
- Friday: 8:30 am – 5:30 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: Closed

**Staff Members:**
- Jeffrey McEwen, Owner/Master Jeweler
- Kay McEwen, Owner/General Manager
- Theresa Bumpass, Master Jeweler
- Dale Schores, Master Jeweler
- Lowell Daffern, Master Jeweler
- Jason McEwen, Jeweler & Sales
- Christie McEwen, Customer Service Manager

Best Review: A customer praised McEwen Jewelers for their personable and helpful service, noting that the staff provided excellent advice and were quick to fix their jewelry, creating a dependable and friendly atmosphere.

Worst Review: One review highlighted a negative experience with the owner, who allegedly confirmed the authenticity of a Rolex watch only for it to later be declared unauthentic, leaving the customer disappointed and feeling misled.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*