The Jewelry Store, located at 97 W Jackson St, Millersburg, OH 44654, has garnered a solid reputation for its engagement ring creation and comprehensive jewelry services. Renowned for over 38 years of service in Holmes County, the store offers an array of unique and handcrafted pieces, catering to a variety of tastes and preferences. Customers express their appreciation for the high-quality jewelry and the welcoming atmosphere created by the staff, particularly Sue, the owner, who is frequently described as accommodating and knowledgeable.

With a current rating of 4.8 based on 30 Google reviews, the overall sentiment from online customer reviews is highly positive. Positive sentiment stands at 85%, neutral at 10%, and negative at 5%.

A selection of reviews highlights the craftsmanship and service provided. Many highlight the ease and care involved in creating custom pieces, especially engagement rings, where clients feel well-supported throughout the process. However, one customer noted an unexpected limitation regarding gold purchasing services, indicating some areas for potential improvement.

Best Review: Elizabeth praised the owner for her kindness and the store's variety and reasonable prices, mentioning that she plans to return for future jewelry needs.

Worst Review: A reviewer named gi joe remarked on the misleading advertisement regarding gold buying, indicating dissatisfaction with that specific aspect of the store’s services.

**Operating Hours:**
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.*