Jewelry Studio, located at 250 96th St, Stone Harbor, NJ 08247, is a family-operated jeweler known for its exceptional engagement ring creation services. With over 95 reviews, the studio is celebrated for its knowledgeable staff and personalized service, making it a popular choice for couples looking to design custom engagement rings. The team excels in crafting unique pieces that reflect individual styles and preferences, ensuring that each customer receives a tailored experience.
However, some reviews note dissatisfaction with customer service, particularly regarding communication and problem resolution. While many patrons praise the warm atmosphere and quality of jewelry, a few have reported negative experiences related to repairs and returns, pointing to inconsistent service.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
**Best Review:**
Dennis commended Jewelry Studio for their outstanding service and the friendly demeanor of the family who operates the business, highlighting how the store provides a warm, welcoming atmosphere for jewelry shoppers.
**Worst Review:**
Dori expressed her frustration with an unprofessional incident, where her experience with a jewelry repair led to dissatisfaction, noting that the customer service did not meet her expectations.
Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: Closed
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: 11 AM - 5 PM
Staff members mentioned include Sean and Megan, who have been noted for their responsiveness and helpfulness in the reviews.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 99
Store Phone Number: 6099674653