Jewelry Works in Cedarburg, Wisconsin specializes in custom design jewelry, particularly engagement and wedding rings, providing expert jewelry repair services in-house. The store is known for its personable service and attention to detail, making it a favorite among locals seeking unique pieces. The owner, Michael Eubank, is highly regarded for his craftsmanship and ability to create one-of-a-kind ring designs that suit individual customer preferences.
Located at W63 N706 Washington Ave, Cedarburg, WI 53012, and reachable at (262) 377-9010, the store operates under the following hours:
| Day | Hours |
|-----------|--------------|
| Monday | Closed |
| Tuesday | 12:00 PM - 4:00 PM |
| Wednesday | 10:00 AM - 4:00 PM |
| Thursday | 10:00 AM - 4:00 PM |
| Friday | 10:00 AM - 4:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
The overall sentiment from online customer reviews reveals a predominantly positive response, with approximately 90% positive feedback, 5% neutral, and 5% negative. Customers often comment on the exceptional service and the quality of the jewelry, while a few have expressed concerns about wait times for repairs.
Best Review: Ella praised Jewelry Works for the fantastic experience her husband had when purchasing her engagement ring, highlighting the attentive service during the design process of their wedding bands.
Worst Review: Susan mentioned a negative interaction where she felt her repair request was deprioritized in favor of other customers, expressing dissatisfaction with the service she received.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 92.5%
Total Customer Feedback Reviewed: 33
Store Phone Number: 2623779010