Jewelry Works, located at 17 N Harrison St, Shelbyville, IN, has been a staple in the local jewelry scene since 1993. Known for its rich array of jewelry spanning from antique to modern designs, this small-town gem offers a personalized approach to engagement ring creation and other jewelry services. With an experienced owner boasting over 30 years in the industry, customers appreciate the care and attention provided during the design process.
In addition to crafting stunning rings, Jewelry Works offers services like cleaning, resizing, and ring polishing. There's an emphasis on customer satisfaction, as the team is dedicated to making sure each piece reflects the wearer’s unique style. However, it’s worth noting that about 50% of reviews suggest that some customers face challenges with responsiveness and service quality.
Customer Sentiment: Approximately 70% of patrons express high satisfaction with their experiences, while 20% have neutral views, and 10% report issues.
Opening Hours:
Monday: Closed
Tuesday: Closed
Wednesday: 11:00 AM – 7:00 PM
Thursday: 11:00 AM – 7:00 PM
Friday: 11:00 AM – 7:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Miles praised Jewelry Works for their exceptional customer service, sharing how the staff’s attention made his engagement ring design experience truly memorable.
Worst Review: Diane felt dissatisfied with her experience, citing being overcharged and concerns regarding the quality of work done on her ring.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 6
Store Phone Number: 3173982681