Jewels by Kris, located at 439 S Franklin St, Juneau, AK 99801, is a distinguished jewelry store known for its exceptional service in creating custom engagement rings. With a reputation for offering personalized attention and a no-pressure sales environment, this shop has garnered a dedicated clientele. Customers frequently highlight the extensive selection of stunning jewelry, with unique Alaskan gems and historical pieces. The skilled owner, Kris, along with his attentive staff, has been praised for their ability to quickly customize rings, often completing requests in under two hours.

Customer reviews indicate a positive overall sentiment, with approximately 90% of feedback being favorable. Many clients commend the knowledgeable and friendly staff, particularly for their patience and willingness to work within various budgets. However, a small percentage of reviewers have expressed dissatisfaction regarding post-purchase customer service, mainly related to repairs and follow-ups.

The store is open during the following hours:
- Tuesday: 8 AM - 9 PM
- Wednesday: 8 AM - 9 PM
- Thursday: 8 AM - 9 PM
- Friday: 8 AM - 9 PM
- Saturday: 8 AM - 9 PM
- Sunday: 8 AM - 9 PM
- Monday: 8 AM - 9 PM

Staff member mentioned: Kris (Owner)

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 5%
- Negative: 5%

Best Review:
David noted the excellent service and the genuine care demonstrated by Kris and his staff, emphasizing the welcoming atmosphere that distinguished this store from others in the area.

Worst Review:
Joann expressed frustration with her experience, citing issues with post-purchase service and the responsiveness of the staff regarding a watch repair, which left her feeling dissatisfied.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.