Jewels of the Mine, Cleveland GA
Jewels of the Mine, located at 1612 Highway 129 S Unit B, Cleveland, GA 30528, operates as a distinguished jeweler specializing in the creation of engagement rings and other unique jewelry designs. With a dedicated team, they offer personalized services to assist customers in finding or designing the perfect piece for that special occasion. The knowledgeable staff provides insights into various gem options and settings, ensuring every piece is tailored to individual tastes.
The business enjoys a solid reputation, reflected in the 18 reviews assessed. Customers often highlight the creativity and expertise of the staff, noting the wide variety of raw gems available, including options like quartz, amethyst, and garnet. Many reviews commend the family-friendly atmosphere, encouraging a fun, memorable experience for couples looking for engagement rings. Customers appreciate the time spent on selecting materials and the overall welcoming environment.
However, there are mixed sentiments regarding pricing and the customer service experience. Some reviews express dissatisfaction with perceived high prices and variations in staff attention, impacting the overall service experience.
Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 72%
Neutral Sentiment: 20%
Negative Sentiment: 8%
Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned include Susan, the business owner.
Best Review:
Jennifer noted that the staff was friendly and helpful, providing a varied selection of gems that made her experience enjoyable. She appreciated the outdoor setting and expressed excitement about returning for more gem panning.
Worst Review:
Tisha shared her disappointment regarding the customer service and perceived value for money spent, stating that the experience did not meet her expectations, and she felt the service was lacking in attentiveness.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
