Jim's Gems, located at 119A W Washington St, Kirksville, MO 63501, is a well-established jewelry store known for its exceptional engagement ring creation and customer service. With over 33 years of experience in the jewelry business, Jim's Gems specializes in custom-crafted jewelry, jewelry repair, ring remounts, and watch battery replacements. Under the ownership of Jim Spalding, the shop prides itself on providing quality service before and after the sale, ensuring every customer leaves satisfied with their purchase.

Based on a comprehensive review of 24 customer reviews, the sentiment surrounding Jim's Gems is predominantly positive. Customers often express their appreciation for the attentive service offered and the quality of the jewelry, particularly engagement rings. However, there have been a few negative comments regarding pricing and service expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Opening Hours:**
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: 9 AM - 3 PM
- Sunday: Closed

Best Review:
A customer praised Jim's Gems for its friendly and knowledgeable service, specifically highlighting the quality and affordability of custom engagement rings created with care.

Worst Review:
A review mentioned a dissatisfaction regarding the handling of a pearl stringing service, indicating that the final product did not meet expectations for the price paid.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.