Located at 450 East Hamilton Ave, Campbell, CA 95008, Joe Escobar Diamonds is a family-owned jeweler highly regarded for its excellent engagement ring creation and customer service. With a team of five goldsmiths, eleven gemologists, and a master watchmaker on-site, they specialize in crafting custom engagement rings tailored to individual preferences, ensuring each piece is unique and of the highest quality. The store’s atmosphere is warm and welcoming, with a staff committed to providing a personalized experience in selecting that perfect symbol of love.

Joe Escobar Diamonds has received a total of 655 reviews, where the consensus leans significantly positive. Customers frequently praise the knowledgeable and patient staff, including notable mentions of team members like Moriah, Patrick, and Lisa, who are noted for their expertise and attentive service. Many reviews highlight exceptional experiences with the custom design process and the quality of craftsmanship involved in their engagement rings.

There are, however, some negative sentiments surrounding the pricing of gold buying services, where customers felt undervalued compared to market rates, leading to dissatisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 86%
Neutral: 10%
Negative: 4%

Best Review:
Geoff expressed that Joe Escobar Diamonds provided an outstanding experience while shopping for an engagement ring, greatly appreciating the staff's attentiveness and professionalism throughout the selection process.

Worst Review:
Darren mentioned a deeply disappointing interaction related to the store's comments on other jewelers, feeling that the remarks reflected racial bias, which he found objectionable.

**Operating Hours:**
- Monday to Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

**Staff Members:**
Moriah, Patrick, Lisa, Michael Escobar, Mark Escobar

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*