Johann Paul Fine Jewelry, situated at 272 Bon Air Shopping Center, Greenbrae, CA, is a charming family-owned jewelry store in Marin County that specializes in crafting beautiful engagement rings. With a reputation for exceptional customer service and a welcoming atmosphere, this store has become a beloved spot for locals seeking to create meaningful pieces.

The team, including owners Sophie and Lucas Priolo, brings a wealth of experience and passion for jewelry design. Customers frequently rave about how the staff listens to their ideas and offers personalized guidance throughout the engagement ring creation process. Many reviews highlight the expertise and friendliness of the staff, making every visitor feel valued and understood.

Customer Sentiment: About 80% of customers express high satisfaction with their experiences, while around 10% share neutral feelings, and another 10% have faced issues related to communication.

Opening Hours:

Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Roger praised the exceptional customer service, noting that the team was not only welcoming but also offered insightful suggestions that made his engagement ring shopping experience delightful.

Worst Review: S. W. expressed disappointment over poor communication regarding repair services, stating that multiple attempts to reach out went unanswered.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.