John Coats Jewelers, located at 17 Main Street, Branchville, NJ 07826, is a family-owned business with over 101 years of experience in Sussex County. This jeweler specializes in engagement ring creation and offers a range of services including custom orders, jewelry repairs, appraisals, in-house engraving, and battery replacements. Customers appreciate the quality of service and products available at this establishment.

The store has garnered a respectable average rating of 4.8 from 37 Google reviews. Many positive comments highlight the exceptional customer service, speed of repairs, and the expertise of the staff. Customers mention that the team is friendly, knowledgeable, and attentive, making it a reliable choice for engagement ring services. Negative feedback is less common, but some reviews indicate that there may be occasional issues with clarity regarding the handling of jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Paul Zimmerman appreciates the store for its great personal service and fair pricing, highlighting the quality products offered.

Worst Review:
Francis Barber mentioned difficulties in finding the store during a visit, which indicated some confusion about its location.

Operating Hours:
| Day | Hours |
|-----------|----------------|
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | 9:00 AM - 5:00 PM |
| Thursday | 9:00 AM - 5:00 PM |
| Friday | 9:00 AM - 5:00 PM |
| Saturday | 9:00 AM - 2:00 PM |

Staff members mentioned include Michael and Mary Ann, known for their exceptional service.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.