John Herold Jewelers, located at 1201 Sussex Tpke, Randolph, NJ 07869, is a highly regarded jewelry store specializing in engagement ring creation. With over 30 years of experience, John Herold and his staff are known for their dedication to crafting unique and personalized pieces that reflect the customer's vision. The jeweler offers a range of services, including custom jewelry design, resizing, and repairs, ensuring that every client receives quality craftsmanship and personalized attention. Customers appreciate the welcoming and knowledgeable staff, as well as the wide selection of designer jewelry options.

However, reviews indicate mixed experiences; while many praise the exceptional service and attention to detail, some express dissatisfaction with pricing and workmanship on repairs.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: Lo praised John Herold Jewelers for their outstanding service and craftsmanship, noting that the quality and attention to detail exceeded expectations even from a distance.
Worst Review: Kennedy expressed significant disappointment with the resizing of rings, stating the work was poorly done and the customer service was dismissive regarding her concerns.

**Operating Hours:**
- Monday: Closed
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff Members: John Herold and his team.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.