Johnny's Lakeshore Jewelry, located at 501 Phoenix Street, South Haven, MI 49090, is a prominent family-owned jeweler that has been serving the community and surrounding areas of Van Buren County for over thirty years. The store specializes in engagement ring creation, offering a wide array of high-quality diamonds and unique custom designs. The staff, known for their exceptional customer service, includes knowledgeable professionals who provide personalized attention during the ring-buying experience.

Customer sentiments for Johnny's Lakeshore Jewelry reflect a generally positive atmosphere. Many reviews highlight the friendly service and commitment to quality, with a significant portion praising the expertise in helping customers select or design engagement rings. However, there are a few criticisms regarding customer service responsiveness and repair issues.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Highlight Reviews:
Best Review: Kelsey mentioned that she and her family have been customers for over 25 years, emphasizing the genuine nature of the staff and their exceptional service in selecting her engagement and wedding bands.
Worst Review: Jim expressed disappointment with the customer service he received during his visit, noting that the staff member seemed uninterested and rude when he sought assistance.

**Opening Hours:**
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members Mentioned: Wayne, Derek

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.