John's Watch Repair & Jewelry, located at 436 Massachusetts Ave, Lunenburg, MA, is an establishment with a rich tradition in craftsmanship and customer service. The owner, John Lynch, is known for his expertise in creating bespoke engagement rings and providing jewelry repair services tailored to individual needs. With a range of offerings including antique timepiece repairs, modern watch servicing, and ring resizing, the store caters to a diverse clientele in Worcester County.

Customer feedback suggests a mixed atmosphere toward the services provided. Many customers appreciate the care and detailed work John and his team provide, particularly in the realm of engagement ring creation and customization. However, some express dissatisfaction concerning communication and turnaround times for repairs, indicating that while some experiences are excellent, others have left clients frustrated.

Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 20%
- Negative: 25%

**Highlight Reviews:**

Best Review: A customer praised John's Watch Repair & Jewelry for its outstanding service, mentioning that John has been incredibly helpful and provides high-quality work over many years.

Worst Review: Another reviewer expressed serious disappointment with the establishment, detailing a negative experience with poor communication and unsatisfactory repairs, claiming their watch was returned in worse condition.

Opening Hours:
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 7:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members: John Lynch

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.