Johnson Jewelers, located at 56 E Claiborne St, Monroeville, AL 36460, is a reputable jeweler serving Monroe County since 1946. Known for their engagement ring creation and repair services, this establishment is celebrated as the oldest jeweler in the area. Customers appreciate the friendly service and expertise of the staff, which contributes to a welcoming atmosphere for those seeking assistance in selecting or designing the perfect engagement ring.
However, not all experiences have been positive. Some reviews highlight concerns regarding repair warranties, indicating a level of inconsistency in service satisfaction. With a total of 7 reviews, the overall sentiment from online customer reviews can be summarized as follows:
Overall Sentiment from Online Customer Reviews:
- Positive: 71%
- Neutral: 14%
- Negative: 15%
**Opening Hours:**
- Monday: 9 AM - 5 PM
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
**Highlight Reviews:**
Best Review: Kenneth Shaw expressed gratitude for the guidance provided by the staff during his engagement ring repair, mentioning their expertise and friendly demeanor.
Worst Review: A customer noted dissatisfaction with the warranty duration on repairs, stating they had to pay for a repair that was expected to be covered within a year.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 78%
Total Customer Feedback Reviewed: 7
Store Phone Number: 2517432277