Johnson's Jewelry, located at 2014 Pullman Rd, Moscow, ID 83843, is a locally owned jewelry store that specializes in a variety of services, including the creation of custom engagement rings. The business is operated by Tony and Kim Johnson, who have served the community for generations, emphasizing personal and friendly customer service. The store offers engagement ring design, fine jewelry, and jewelry repair.
With a total of three reviews analyzed, the general sentiment from online customers appears to be mixed.
Overall Sentiment from Online Customer Reviews:
- Positive: 33%
- Neutral: 0%
- Negative: 67%
While some customers appreciated the variety of jewelry and the effort from the staff, others expressed dissatisfaction with customer service, particularly highlighting issues with order fulfillment and the quality of the products.
**Customer Reviews Sentiment**: The feedback points towards the store having a strong product selection but issues with service quality and reliability.
**Opening Hours**:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM
**Staff Members**:
- Tony Johnson
- Kim Johnson
- Michael
Best Review: A customer noted a positive experience with the friendly service at Johnson's Jewelry and commended the knowledgeable staff who offered assistance in finding the perfect piece.
Worst Review: However, another reviewer voiced significant frustrations over disorganized service, mentioning lost orders and unresponsive communication, leading to a negative overall impression of the store's reliability.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 33%
Total Customer Feedback Reviewed: 3
Store Phone Number: 2088826315