Jonathan's Jewelry, located at 6910 S Highland Dr Ste 5, Cottonwood Heights, UT 84121, is renowned for its exceptional engagement ring creation services. With over 200 reviews captured from various platforms, this established jeweler has built a reputation as Salt Lake's best-kept secret since 1976. Customers appreciate the personalized approach taken by Marc and other knowledgeable staff members, who often work closely with clients to bring their unique visions for engagement rings to life.
Jonathan's Jewelry specializes in custom jewelry design, including intricate engagement rings and wedding bands, alongside offering jewelry maintenance, repairs, and appraisals. The team is known for their honesty and commitment to customer satisfaction, often going above and beyond to meet client preferences.
On the flip side, some reviews point out occasional inconsistencies in craftsmanship, particularly regarding repairs and resizing services. These sentiments suggest that while many customers are extremely pleased, there are instances of dissatisfaction with the workmanship that need addressing.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer praised Jonathan's Jewelry for their ability to help design a beautiful custom engagement ring that captured the essence of their family's heirloom diamonds, highlighting the helpfulness and expertise of staff member Marc.
Worst Review: A customer expressed disappointment in the uneven setting of their diamond engagement ring, despite previous positive experiences with the jeweler, leading them to seek services elsewhere for future needs.
Opening Hours:
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 4:00 PM
- Monday: Closed
- Sunday: Closed
Staff Members Mentioned: Marc, John, Bryan
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.