Jones Bros Jewelers, located at 7705 N Grand Prairie Drive, Peoria, IL 61615, is renowned for its exceptional engagement ring creation and customer service. With a stellar average rating of 4.9 based on 555 reviews, this jeweler has become a trusted name in the industry. Customers frequently commend the knowledgeable and friendly staff, including Aly and Ryan, for their personalized service and attention to detail.
The store offers a wide selection of engagement rings, wedding bands, and custom jewelry design, along with repair services. Customers appreciate the budget-friendly options available without compromising quality. The staff is noted for their willingness to go above and beyond to ensure that customers find the perfect piece to celebrate their special moments.
Operating hours are as follows:
- Tuesday - Friday: 10AM - 5:30PM
- Saturday: 10AM - 4PM
- Closed Sunday & Monday
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is overwhelmingly positive, with approximately 95% of reviews expressing satisfaction. Only a small percentage of reviews contain neutral or negative sentiments.
Best Review:
Dena praised the outstanding service and friendly staff at Jones Bros, specifically mentioning how helpful Aly was in guiding her through the diamond selection process for her engagement ring.
Worst Review:
Frank expressed dissatisfaction and stated he would never shop there again, highlighting a negative experience he had with customer service.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 555
Store Phone Number: 3096923228