J.R. Hofstetter Family Jeweler, located at 53 N Chestnut St, Jefferson, OH 44047, is a family-owned jewelry store that has been serving customers for over 40 years in Ashtabula County. Specializing in engagement ring creation, the store offers unique custom designs tailored to individual styles, making it a solid choice for couples looking for the perfect ring. The staff, including trained jewelers, take pride in providing exceptional service and quality craftsmanship.

Operating hours are as follows:
| Day | Hours |
|-----------|----------------|
| Saturday | 9:00 AM – 3:00 PM |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 9:00 AM – 5:30 PM |
| Wednesday | 9:00 AM – 5:30 PM |
| Thursday | 9:00 AM – 5:30 PM |
| Friday | 9:00 AM – 6:00 PM |

Reviews encompassing 101 total opinions indicate a generally positive atmosphere regarding customer service and product offerings. Many customers appreciate the friendly, personal service, highlighting the dedication of the Hofstetter family. However, there have been a few negative experiences shared, particularly regarding pricing and perceived professionalism.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 10%
Negative: 15%

Highlighted customer feedback reflects high satisfaction alongside a few dissenting voices.

Best Review:
A customer praised J.R. Hofstetter for their excellent service and craftsmanship, emphasizing the friendly atmosphere and helpful staff who went above and beyond to meet specific jewelry needs.

Worst Review:
Another customer expressed dissatisfaction with the pricing and unprofessional behavior of one of the staff members, feeling that the interaction was more akin to a poor sales experience than a professional consultation.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

Staff Members:
- Jim Hofstetter
- Sherry Hofstetter
- Jaime Hofstetter
- Steffel Hofstetter