JS Kenilworth Jewelers, located at 552 Kenilworth Boulevard, Kenilworth, NJ 07033, is a prominent jewelry store specializing in engagement ring creation and watch/clock repairs. This family-run business has a tradition of exceptional customer service, led by skilled craftsmen dedicated to their art. Simon and his son Danny are well-regarded for their expertise in jewelry restoration and the creation of custom engagement rings. The shop also sells a selection of Howard Miller grandfather clocks and offers repair and restoration services for other jewelry and timepieces.

With 188 reviews to date, customer sentiments highlight the store's strengths in craftsmanship and attentive service.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Positive reviews praise the quality of work and the friendly, knowledgeable staff. Customers appreciate the care taken in restoring precious items, especially clocks and antique watches. Many commend the store for its ability to handle complex repairs and create stunning custom jewelry.

Negative feedback primarily focuses on occasional delays in service and the difficulties in contacting the store during busy periods.

Best Review:
Bryn highlighted the fair pricing and high-quality service received, making JS Kenilworth Jewelers his go-to for vintage watch repairs.

Worst Review:
Kaitlin expressed disappointment over a missed appointment when she attempted to drop off her grandfather clock for repair, feeling let down by the lack of communication about the delay.

Operating Hours:
Monday - Friday: 10 AM - 6 PM
Saturday: 10 AM - 4 PM
Sunday: Closed

Staff:
- Simon
- Danny

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.