Juniker Jewelry Co. is a cherished destination for couples in Madison, Mississippi seeking to create stunning engagement rings. Located at 1485 Highland Colony Parkway, this fourth-generation family-run jewelry store has been making waves in the local jewelry scene with over 150 years of combined experience. Their reputation shines through their extensive collection of fine jewelry, bridal pieces, and the unique Heritage Collection.
The friendly staff, including knowledgeable team members like Ted Allgood and Jackie Peets, are renowned for their personalized service. Patrons often describe their experience as one where they feel valued and well-guided through the intricacies of selecting or custom-designing engagement rings. Customers appreciate the genuine attention given to their desires, which helps transform their visions into lasting treasures. While the majority of feedback is highly favorable, a few customers share concerns regarding service inconsistencies and specific repair experiences.
Customer Sentiment: Around 75% of customers report high satisfaction, with 15% expressing neutral sentiments and 10% voicing complaints.
Opening Hours:
Monday to Saturday: 9:30 AM – 6:00 PM
Sunday: Closed
Best Review: Claire noted the exceptional customer service, praising the friendly staff for making her feel at ease while she searched for a perfect piece.
Worst Review: Katherine raised concerns over the authenticity of a watch and felt the service did not meet her expectations, expressing disappointment with her overall experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 816
Store Phone Number: 6013663754