Jurgens Jewelers, located at 1911 Newmark St., North Bend, OR, is a well-regarded destination for those looking to create stunning engagement rings. Serving Coos County, this locally-owned shop has a dedicated team passionate about crafting custom jewelry that fits each customer's unique vision.
With a reputation built over years of service, customers appreciate the extensive expertise of the staff. They often describe the jewelers as friendly, attentive, and willing to listen to their ideas, ensuring a collaborative design process. Many have highlighted successful experiences in crafting beautiful engagement rings, noting the store's on-site design capabilities and quality repairs. However, some reviews reflect concerns about pricing and customer service inconsistencies, particularly regarding resizing and estimates, which can sometimes feel steep compared to competitors.
Customer Sentiment: Approximately 70% of customers express satisfaction with their experience, while 20% have reported mixed feelings, and 10% encountered significant issues.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed
Best Review: Sandra praised Jurgens for their quick turnaround resizing a beautiful amethyst ring for Valentine’s Day, noting that the quality of work was exceptional and it looked flawless after the resizing.
Worst Review: Kristie shared her disappointment regarding a poorly crafted custom piece, stating that she felt dismissed when addressing a functional issue with the earring back, leading to a frustrating experience overall.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 69
Store Phone Number: 5417510111