K Watch Clock & Jewelry, located at 4351 Dale Blvd, Woodbridge, VA 22193, serves Prince William County as a reputable destination for jewelry and watch repair, specializing in engagement ring creation. With an extensive experience of over 20 years under the ownership of Scott Kim, the store is known for its warm hospitality and affordable pricing. Many customers praise the friendly and knowledgeable staff, offering quick service and a variety of beautiful jewelry options.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
The shop garnered a total of 72 reviews, with an exceptional average score of 4.8 based on diverse customer feedback.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews highlight the attentive service, with customers appreciating the value for money and the quick turnaround for repairs and customizations. Many commend Mr. Kim for his expertise and willingness to assist with selecting the perfect engagement ring. However, a few negative reviews mention experiences with additional charges and instances of dissatisfaction with specific repairs.
Best Review:
A customer named Colin shared that he drives 45 minutes to K Watch Clock & Jewelry for all his watch and jewelry needs, emphasizing the exceptional service and quality of work, particularly regarding resizing engagement and wedding rings.
Worst Review:
Andrew mentioned disappointment regarding unexpected extra fees associated with repairs that were not clearly communicated prior to service; he felt this detracted from an otherwise positive experience.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 72