Diablo Fine Jewelers, located at 3202 Danville Boulevard in Alamo, CA, has established itself as a cherished destination for engagement ring creation and fine jewelry services in Contra Costa County. With a wealth of experience spanning over 45 years, the store is co-owned by Julie Kahn-Crowder, Ron Shelly, and David Fitts, who bring a combined expertise that enhances the personal touch and quality of service.
The staff at Diablo Fine Jewelers is known for their warm and attentive approach. Customers appreciate the genuine relationships forged, as the team takes the time to understand unique visions, guiding buyers through the design process and ensuring that each piece resonates personally. Their engagement ring creation service stands out, with many clients impressed by the expert craftsmanship and the ability to transform old jewelry into stunning new designs.
Customer Sentiment: Around 85% of customers express high satisfaction, with 10% remaining neutral and 5% encountering issues along the way.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Best Review: Hillary praised the genuinely helpful staff, sharing her delightful experience of picking out a beautiful ring for the holidays, emphasizing the pressure-free environment.
Worst Review: Sofia expressed disappointment with the sizing service and felt her concerns were not addressed adequately, which left her feeling undervalued as a customer.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.