Kanricks Jewelers is a family-owned jewelry store located in Peachtree City, Georgia, known for its exceptional engagement ring creation and personalized service. The store, which has received a total of 46 reviews, operates in Fayette County and provides a variety of jewelry services, including repair, custom designs, and a wide selection of pieces from popular brands like Pandora, Gabriel & Co, and Lafonn. The knowledgeable staff, along with owner Rosanna Deitrick, are recognized for their commitment to customer service, making customers feel welcomed and valued.
In reviewing online feedback, there is a mix of positive and negative sentiments among customers. Positive feedback highlights the store's friendly atmosphere, the owner's personal attention, and a well-curated selection of jewelry. Customers appreciate the unique pieces and the helpfulness of the staff. However, there are some negative reviews, mainly regarding isolated experiences with customer service, particularly when it comes to timing and staff engagement during visits close to closing hours.
Overall Sentiment from Online Customer Reviews:
Positive: 76%
Neutral: 15%
Negative: 9%
Operating Hours:
- Tuesday: 11 AM - 5 PM
- Wednesday: 11 AM - 5 PM
- Thursday: 11 AM - 5 PM
- Friday: 11 AM - 5 PM
- Saturday: 11 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned include Rosanna Deitrick.
Best Review:
Kristen highlighted the large selection of high-quality products and noted the personable service from the owner, emphasizing the positive atmosphere of the store.
Worst Review:
Rebecca expressed disappointment with the customer service, sharing an experience where the store didn’t honor a posted price for a pickup item, which led her to feel undervalued as a customer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 83.5%
Total Customer Feedback Reviewed: 46
Store Phone Number: 6783640374