Karlise Fine Jewelers, located at 78 Church St, Burlington, VT, is a wonderful family-owned jewelry store specializing in the creation of beautiful engagement rings. The proprietors, Michael Archambault and his daughter Kara, are known for their exceptional customer service and dedication to crafting custom pieces that suit each client's unique style. They demonstrate a commitment to providing an enjoyable shopping experience, focusing on transparency and personal attention, which is evident in their approach to design and consultation.
This store has garnered over 300 customer reviews, with an impressive 5-star rating.
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is overwhelmingly positive, with approximately 95% of customers expressing satisfaction with their experiences. Most remarks highlight the friendly and knowledgeable staff, particularly noting the personalized service they offer during engagement ring creation. However, there are a few isolated concerns regarding order fulfillment times that did not meet some customers' expectations, representing about 5% of feedback.
Best Review:
Mary praised the staff at Karlise Fine Jewelers for their warmth and helpfulness in finding a beautiful necklace for her mother's birthday, emphasizing the welcoming atmosphere created by the team.
Worst Review:
A customer expressed frustration with the lack of resolution regarding a bracelet repair, indicating unmet expectations for customer service and product reliability, which left them feeling unsatisfied.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Store Hours**:
- Tuesday to Saturday: 10:00 AM - 5:30 PM
- Sunday and Monday: Closed
**Staff Members**:
- Michael Archambault
- Kara Archambault
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 303
Store Phone Number: 8026580333