Karp's Jewelers, located at 4213 Branch Ave, Temple Hills, MD 20748, is a notable establishment in Prince George's County, specializing in engagement ring creation and various jewelry repair services. With a contact number of (301) 423-5959, Karp's Jewelers has served the community for over 61 years, gaining a reputation for quality craftsmanship and exceptional service.
The store's staff, led by the owner Mr. Karp, are known for their expertise and personal touch, offering tailored engagement ring designs that cater to individual preferences. Reviews highlight the dedication to customer satisfaction, with many praising the friendly, knowledgeable staff who provide an authentic family business experience.
However, some reviews express concern regarding store hours and accessibility, noting instances where the store appeared closed despite being advertised as open. This inconsistency has led to frustration for customers attempting to retrieve their jewelry.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
The feedback reveals a generally positive atmosphere, with many appreciating the craftsmanship and service but a significant portion expressing dissatisfaction with accessibility issues.
Best Review:
Larry noted the great service and value he received, emphasizing the quality and reasonable prices offered by Karp's Jewelers.
Worst Review:
Kingsley mentioned his struggle to retrieve his jewelry over a two-month period, highlighting repeated experiences of finding the store closed and the difficulty in reaching someone by phone.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
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Staff members mentioned: Mr. Karp
Positivity Score: 70%
Total Customer Feedback Reviewed: 26