Katie's Jewels, located at 7 East State Street, Montpelier, Vermont, is a well-regarded jewelry store specializing in custom engagement ring creation and repair services. With a history of 29 years in the community, the store offers a unique selection of jewelry, including custom design, antique restoration, and precious metal work. The owner, Jeannemarie, is noted for her talented craftsmanship and dedication to customer satisfaction.

A total of 25 reviews were reviewed, revealing a mixed sentiment from customers. On platforms such as Google, Yelp, and Facebook, many customers praise the friendly service and high-quality repairs, emphasizing the store's expertise in engagement rings. However, there are also significant concerns highlighted about communication issues and delays in service.

Operating hours are as follows:
- Monday: Closed
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%

Best Review: Diana praised the shop for providing excellent service and knowledgeable staff, noting that her experiences have always been positive and her jewelry repairs were of high quality.

Worst Review: Mercedes expressed frustration over a long wait for an antique handbag repair, stating that the owner was unresponsive and failed to meet the promised timelines, leading to dissatisfaction with the customer service experience.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.