Katz Village Jewelers, located at 141 Buffalo St, Hamburg, NY 14075, is a cherished local jewelry store that specializes in engagement ring creation and related services. With a strong presence in Erie County, this family-owned business has been part of the community since 1912, making it an established choice for customers seeking personalized jewelry experiences. Feel free to contact them at (716) 873-1733 for inquiries.
The store's ambiance is warm and inviting, and customers consistently rave about the knowledgeable staff, including the owners who are often on-site. Many reviewers appreciate the attentive service, stating that the team takes the time to listen to their unique needs while providing insightful guidance in selecting or designing their dream engagement ring. While the majority of feedback leans positive, a small number of customers have raised concerns regarding service speed and occasional mishaps with repairs.
Customer Sentiment: Approximately 80% of customers express high satisfaction, while around 10% have neutral experiences and another 10% faced issues.
Opening Hours:
- Tuesday: 10:00 AM – 5:30 PM
- Wednesday: 10:00 AM – 5:30 PM
- Thursday: 10:00 AM – 5:30 PM
- Friday: 10:00 AM – 5:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Timothy highlighted his long-standing relationship with Katz Village Jewelers, praising their professional service and quality workmanship during multiple purchases and repairs over the years.
Worst Review: Joy expressed deep disappointment after having her engagement ring resized, noting that it was returned with noticeable scratches, which marred her experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.