Kaufmann de Suisse, located at 127 NE 2nd Ave, Delray Beach, FL 33444, is an esteemed jewelry store renowned for its exceptional engagement ring services. The store, owned by Monica Kaufmann, has been creating stunning, handcrafted jewelry since 1954, captivating clients with bespoke pieces designed to embody their unique love stories. The expert staff at Kaufmann de Suisse is dedicated to providing personalized consultations to ensure each client's vision for their engagement ring is realized with precision and artistry.

With a strong emphasis on high-quality materials and exquisite craftsmanship, Kaufmann de Suisse has garnered a reputation for excellence in the jewelry community of Palm Beach County. The store's commitment to customer satisfaction is evident in its welcoming atmosphere and attentive service, successfully fostering relationships with clients seeking custom jewelry designs.

According to reviews, a total of 48 customer reviews were analyzed, revealing a positive sentiment regarding the store's craftsmanship and personalized service overall. The positive feedback rates at approximately 88%, with some clients praising the detailed attention Monica and her team provide in creating custom engagement rings. However, a few negative reviews highlighted issues with customer service, particularly in relation to the perception of the jeweler's approach towards clients based on appearance.

**Overall Sentiment from Online Customer Reviews:**
Positive: 88%
Neutral: 7%
Negative: 5%

**Best Review:**
Shari commended Kaufmann de Suisse for their warm welcome, exceptional craftsmanship, and the custom wedding set designed by Monica, describing her attention to detail and the store's overall perfection.

**Worst Review:**
India expressed her dissatisfaction with a staff member's rude behavior regarding the quality of her ring, feeling judged based on her casual appearance and suggesting that the customer service experience was lacking.

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Monday | 10:00 AM - 5:30 PM|
| Tuesday | 10:00 AM - 5:30 PM|
| Wednesday | 10:00 AM - 5:30 PM|
| Thursday | 10:00 AM - 5:30 PM|
| Friday | 10:00 AM - 5:30 PM|
| Saturday | 10:00 AM - 5:30 PM|
| Sunday | Closed |

**Staff Members:**
- Monica Kaufmann

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*