KAY Jewelers located at 1964 East Main Street, Ste. A, Ashland, OH 44805-8944, operates in Ashland County and specializes in creating exquisite engagement rings. With a commitment to quality service, the store offers a variety of jewelry services, including custom orders, diamond upgrades, jewelry maintenance and repair, appraisals, and financing options. Their dedicated staff is known for providing excellent customer service, ensuring that each guest receives personalized assistance in finding the perfect piece.

The store has received a total of 73 reviews, reflecting a generally positive reception among customers.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Positive reviews highlight the knowledgeable and friendly staff who are attentive to customer needs. Many customers have praised specific employees, such as Nakeya and Cassie, for their exceptional service and commitment to making the jewelry buying experience enjoyable.

Negative feedback tends to be minimal. One customer reported an issue with credit transactions that raised concerns about the store's practices.

Best Review:
Tammy commends the store for its extensive selection and the excellent service provided by Nakeya.

Worst Review:
Abigail expressed dissatisfaction with her experience, claiming that the store engaged in credit fraud and charged her multiple times for a single item.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------------|
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 7:00 PM |
| Monday | 10:00 AM - 8:00 PM |

Staff members noted in the reviews include Nakeya, Cassie, and various other associates who have been recognized for their helpfulness and expertise.