KAY Jewelers, located at 857 E State Street, Unit A, Athens, OH 45701, is a notable destination for those looking to create the perfect engagement ring. The store operates in Athens County and is known for its extensive selection of fine jewelry and dedicated services. Customers can reach them at (740) 589-7703.

This jewelry store specializes in custom engagement ring creation, jewel maintenance, and attentive customer service. The knowledgeable staff, including associates like Natalie and Andrew, have received praise for their expertise and customer-oriented approach. Many reviews highlight the excellent service provided by the employees, who go above and beyond to assist customers, ensuring a personalized shopping experience.

However, some reviews also mention issues with service consistency and product accuracy. Despite these occasional challenges, the overall atmosphere of the store remains positive, focusing on providing a welcoming environment for customers to explore their jewelry options.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 8%
Negative: 10%

Opening Hours:
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM

Staff members mentioned:
- Natalie
- Andrew

Best Review:
A customer named Jacob praised the Athens location for its helpful staff, specifically mentioning Natalie for guiding him in creating a custom engagement ring that perfectly matched his vision.

Worst Review:
Lisa shared concerns about receiving the wrong ring after a repair, indicating a lapse in attention to detail that disappointed her during her visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.