KAY Jewelers located at 300 Commerce Blvd, Bartonsville Plaza, Stroudsburg, PA 18360, is a renowned jewelry store specializing in engagement ring creation and exceptional customer service. With a total of 121 reviews collected, this store is praised for its wide selection of elegant jewelry, knowledgeable staff, and stellar customer service.

The staff are noted for being helpful and attentive, ensuring customers feel valued during their shopping experience. Positive sentiments emerge from reviews praising the friendly atmosphere and the thorough assistance provided, particularly highlighting the expertise of associates like Adriana and Patience in guiding customers through the ring selection process.

However, some negative feedback mentions issues with customer service during busy times, where customers felt ignored or experienced delays in assistance. Additionally, there have been concerns regarding product availability and pricing disputes.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

Best Review: A customer noted that the staff at KAY Jewelers were exceptional in providing guidance and support while selecting an engagement ring, specifically mentioning the helpfulness of Adriana, which made the experience enjoyable and stress-free.

Worst Review: Another review expressed disappointment with the service during a visit, stating that they felt overlooked despite being in the store for a considerable time, as they expected better attention given their past purchases.

**Store Hours**:
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

Staff members mentioned include Adriana and Patience.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.