Kay Jewelers located at 5758 N. Bayshore Dr., Ste. Q102, Glendale, WI 53217, is well-regarded for its exceptional engagement ring creation and superior customer service. With a focus on creating personalized jewelry, this store offers a wide range of services including jewelry maintenance, repair, custom and special orders, diamond upgrades, gold exchanges, and appraisals.

The store operates in Milwaukee County and is known for its friendly, knowledgeable staff. Customers have highlighted the professionalism and expertise of team members, often noting their helpfulness in guiding customers through the engagement ring selection process.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews reflects a mixed experience. Positive reviews commend the excellent service and the quality of jewelry, while negative reviews point to issues with customer service and long wait times. Based on the reviews, approximately 60% are positive, 25% neutral, and 15% negative.

**Opening Hours:**
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM

**Staff Members:**
- Chris
- Sabrina
- Mattie

Best Review:
Nicole praised the store for its great service and experiences at this location, highlighting the staff's attentiveness and willingness to assist.

Worst Review:
Leila expressed frustration over long wait times and the lack of attention from staff, ultimately deciding to leave the store without assistance for her repair needs.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.