Kay Jewelers, located at 1107 S Main St #100, Bowling Green, OH 43402, is a well-established jewelry store specializing in engagement ring creation and custom jewelry services. With a phone contact of +1 419-352-9920, this store has garnered a reputation for its attentive customer service and knowledgeable staff. Many reviewers highlight the helpfulness and professionalism of employees, particularly praising individuals like Hayatt and Tori for their guidance in selecting the perfect piece.

The store operates in Warren County, offering a variety of jewelry services, including engagement ring design and repair. Customers have expressed satisfaction with the quality of products and services, often mentioning pleasant experiences during their visits. However, some negative feedback has been noted regarding product quality and inconsistent service, indicating areas for improvement.

Overall sentiment from online customer reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight Reviews:
Best Review: David found the staff at Kay Jewelers to be extraordinary in handling a warranty issue, praising their commitment to customer service and expressing intentions to continue doing business with them.
Worst Review: Trey experienced issues with a necklace purchased shortly before Christmas, noting disappointment in the service provided when seeking repairs on a product that had a protection plan.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday to Saturday: 11:00 AM – 7:00 PM
- Sunday: Closed

Staff Members Mentioned:
- Hayatt
- Tori